Tobias Pfarr

Partner

Tobias is an expert in customer experience and strategy deployment. In senior management positions he was driving the digital transformation of the After Sales and Service organization for a major car company, where he has successfully delivered several innovative projects across the Greater Europe region.

As a managing partner specializing in customer experience with a prominent management consultancy, Tobias excels as a strong people manager and communicator within large organizations. His diverse portfolio includes both  conceptual and implementation-oriented projects for leading players in the automotive, airline, and chemical industry. His expertise lies in driving large-scale digital transformation initiatives.

Tobias holds a diploma with specialization in Marketing and Service Management from the University of Bayreuth. His passion and dedication enable him to consistently deliver high-quality results and ensure customer satisfaction.